1. Information We Collect
We collect personal information to provide our rideshare services and ensure a safe, efficient, and tailored experience for both riders and drivers. The types of personal information we collect include:

For Riders:
-Contact information such as name, phone number, and email address.
– Payment information such as credit/debit card details (processed securely by third-party payment providers).
– Trip details such as pickup and drop-off locations, routes, and ride history.
– Feedback or reviews provided regarding the ride or driver.
– Information from communication between you and Capital Cabs customer service.

For Drivers:
– Personal identification details such as name, address, phone number, and email address.
– Driver’s license and vehicle registration information.
– Banking information for payment of earnings.
– Background check information, including driving records and criminal background checks.
– Location data when you are using our service to match you with riders.
– Vehicle and trip related information, including routes, mileage, and duration of rides.

2. How We Use Your Information
We use your personal information for the following purposes:
– To facilitate the matching of drivers with riders.
– To provide customer support, manage ride bookings, and process payments.
– To improve our services and provide tailored features.
– To ensure safety and security for both riders and drivers.
– To communicate with you regarding your account, trips, or changes to our services.
– To comply with legal obligations or respond to lawful requests for information from government authorities.

3. Information Sharing
We do not sell, rent, or trade your personal information. However, we may share your information with:
– Service Providers: Third party service providers who assist with payment processing, background checks, data storage, and technical support.
– Legal and Safety: Law enforcement, government agencies, or other third parties if required by law or to protect the safety and rights of our users or the public.
– Business Transactions: In the event of a merger, sale, or transfer of Capital Cabs, personal data may be transferred to the new owner, subject to confidentiality agreements.