About Us
Welcome to Capital Cabs the top rated Canberra’s Transport booking service, where innovation meets convenience in the world of transport booking service. Established with the vision of transforming the way people commute, we are committed to providing a seamless and enjoyable travel experience by introducing a new alternative of traditional Taxis of Canberra region.
Why Choose Capital Cabs?
As one of the highest reviewed transport booking service in Canberra, we stand out for our dedication to quality and customer satisfaction. Our reputation is built on:
- Reliable Transport Option in Canberra: Our fleet is available 24/7, ensuring you have access to dependable transport in Canberra whenever you need them.
- Easy Booking: With our user friendly online booking system, booking a ride in Canberra has never been more convenient, Whether you are at home, at work, or on the go, our online booking system allows you to schedule your ride with ease.
- Upfront Pricing: Transparency is key to our service. We provide upfront pricing with no hidden charges, ensuring you never experience unexpected costs or overcharging.
- On Time Pickups: We understand the importance of punctuality. our drivers are committed to arriving on time for every pickup, ensuring you reach your destination promptly.
- Exceptional Customer Reviews: We are the most highest google reviewed transport booking service in Canberra. Our riders consistently commend our reliable service, clean vehicles, and professional drivers.
To Contact Us:
Ready to experience the best transport booking service in Canberra? Book your next ride with Capital Cabs today and enjoy a journey that prioritizes your comfort, safety and say goodbye to tradition Taxis.
- Call: 0261721107, 0423738924
- Email: booking@capitalcabs.com.au
About us
Our Story
My name is Naseeb Hassan and I’m the founder of Capital Cabs. I’ve been driving various types of public passenger transport in Canberra for the past 8 years and over this time, I’ve had the opportunity to speak with hundreds of locals and visitors.
I love talking to my passengers, it’s where I’ve learned the most about what people really want from a transport service, and just as importantly, what’s not working in the current system. Again and again, I heard the same frustrations:
• Confusing and unreliable pricing. Whether it’s taxis or rideshare apps, the fare you’re quoted is rarely what you actually pay. With taxis especially, the meter can keep running, and you’re left shocked at the final price.
• Uncomfortable, run-down vehicles. Many people told me about dirty, smelly cars that made them feel uneasy.
• Cold or unreliable service. Passengers often felt like they were being treated as just another fare—not as people. Worse, some were even left stranded if the driver found a “better” fare on the way.
That’s when I decided something had to change. Canberra deserves a better, more honest transport option.
That’s why I started Capital Cabs—a local, independent company focused on people, not just profits. Our goal is simple: To be the best alternative to traditional taxis and rideshare services in Canberra.
What Makes Us Different:
• Upfront Pricing – No surge charges. No hidden fees. No surprises. What you’re quoted is what you pay.
• Guaranteed On-Time Pickup – Especially for all pre-booked trips. We take punctuality seriously.
• Courteous & Compassionate Drivers – You’re treated like a person, not just a fare.
• Clean, Smell-Free Vehicles – Our cars are well-maintained and comfortable.
• Fully Insured for Commercial Passenger Transport
• Compliant, Screened Drivers – All of our drivers hold valid Working With Vulnerable People (WWVP) cards and meet all legal requirements.
We’re not just here to give you a ride—we’re here to improve transport in Canberra, one trip at a time.
We’re still growing and learning, and we truly value your suggestions and feedback. If you have ideas or comments, we’d love to hear from you.
Give us a call at: 0261721107
or reach out via our Contact Us page.
Together, let’s make getting around Canberra simpler, fairer, and more human.
Warm regards,
Naseeb Hassan
Founder – Capital Cabs Canberra
Our Mission
As Canberra’s top rated We are on a mission to revolutionize Canberra’s transport industry by providing a reliable, eco-friendly, and cost-effective alternative to traditional Canberra Taxis. We aim to make daily travel not just a necessity but an experience that adds value to your life.
EXCELLENT Based on 140 reviews Posted on Caroline EvansTrustindex verifies that the original source of the review is Google. Early. Friendly. Even got out of the stylish car and asked me front or back I said front and he was a gentleman and opened the door and closed it. Car smelt great. I gave him cash and decided $30 was worth it. If I could give a million stars i would. ThankyouPosted on Ella MullerTrustindex verifies that the original source of the review is Google. Driver was Very punctual, professional and I immediately felt at ease Overall a good experience would definitely recommendPosted on Kate BellyTrustindex verifies that the original source of the review is Google. If you need a cab in Canberra I can’t recommend Capital Cabs highly enough. Ordering is easy and the service is reliable and friendly. Really happy that they’re operating here.Posted on Glen MillerTrustindex verifies that the original source of the review is Google. Arrived on time great service good conversation and professional follow up with business card supplied excellent taxi trip, highly recommended.Posted on Jeannine BTrustindex verifies that the original source of the review is Google. So glad that Capital handled my trip to the airport 25 August. Initial calls left me feeling good about my choice, once booked I received a comprehensive text with pick-up details and on the day, when the driver changed I was kept informed. My driver showed up early, was professional, kind and knowledgable. My cab fare was as quoted. A great start to my holiday, thank you Capital Cabs Team!Posted on Angel BleichTrustindex verifies that the original source of the review is Google. Had a wonderful experience and so grateful. My driver was amazing. No issues with my assistance dog. I let them know before hand that I had an assistance dog and have been left stranded before as taxis don’t want to take me. My taxi driver knew the law about assistance dogs and couldn’t believe that I have been left stranded before as he said that is against the law. Highly recommend this company. Driver arrived a bit early which definitely alleviated my anxiety in thinking I would be left stranded. Would use them again without hesitation and would recommend them to anyonePosted on Nick and Penney ToniniTrustindex verifies that the original source of the review is Google. Wow! Perfect service, Naseeb was impeccably presented and right on time! Wonderful service!Posted on Voahangy SoarimalalaTrustindex verifies that the original source of the review is Google. Great experiences! Good job! Best taxis in town!
Why choose Capital Cabs
Top reviewed on google, Pay what you get quoted for, Guaranteed on time pickups. Get you A to B with ease.
As a Canberra’s best rated Transport booking service, we prioritize your satisfaction. Our team of experienced professionals works tirelessly to ensure seamless ride experiences, which is hard to get in traditional Taxis. We believe in transparency, communication, and building lasting relationships. We have 33% returning customers, which indicates our best service standards in Canberra’s Transport Booking industry and tells the story, How we emerged as effective alternative of tradition Canberra’s Taxis .